Your Safety and Security

We Want You to Feel Safe During Your Stay

During your stay at Jefferson, we want you to feel safe and sound. Our security officers continuously patrol the Hospital and campus day and night and conducts periodic safety drills.

Hospital Security
Since your personal safety and security are important to us, security officers patrol the Hospital and campus round the clock. If you have any security questions or concerns, you can contact our Security Response Center at 215-955-8888 or 5-8888 (from inside the Hospital).

Maternity and Infant Security
Moms and babies can be assured that Jefferson offers a safe, nurturing atmosphere for their maternity stay. We take the security of our littlest patients very seriously. Both our Labor and Delivery and Maternity Floors are locked units where only designated personnel can gain access using ID swipe cards.

Families, visitors and other personnel can only gain entrance to the units by notifying staff via a bell system. Once identified, the doors are buzzed open and visitors can then proceed to the Nursing Station for further assistance.

Safety Drills
Our Safety Department staff conducts periodic practice drills. If a drill takes place during your hospital stay, please don't be alarmed; the staff will explain its purpose to you. Our staff is trained to respond to all emergencies and will direct you if necessary.

Safety: Speak Up

'Speak Up' to help Thomas Jefferson University Hospitals keep you safe. All members of the healthcare team have a role in making health care safe – and that includes you as well. Whenever you are a patient in any hospital or other healthcare setting, you can help make your care safer by following these important patient safety recommendations from The Joint Commission, a healthcare standards-setting and accrediting body.

S: Speak up if you have questions or concerns, and if you don't understand, ask again. It's your body and you have a right to know.

P: Pay attention to the care you are receiving. Make sure you're getting the right treatments and medications by the right healthcare professionals. Don't assume anything.

E: Educate yourself about your diagnosis, the medical tests you are undergoing and your treatment plan.

A: Ask a trusted family member or friend to be your advocate.

K: Know what medications you take and why you take them. Medication errors are the most common healthcare mistakes.

U: Use a hospital, clinic, surgery center or other type of healthcare organization that has undergone a rigorous on-site evaluation against established state-of-the-art quality and safety standards, such as those provided by The Joint Commission.

P: Participate in all decisions about your treatment. You are the center of the healthcare team.